DeltaScripts The good the bad and the real ugly

Swimming is the sea of hotscripts I am across a script from DeltaScripts called PHP Classifieds v7. Yes I am one of the those guys that is always on the hunt for a well desgin script. Just looking out for whats best for my clients. I do have to say the install was very smooth and the basic set went off with no problem. I did not start to run into a few problem till are started to customize the layout of the site. This took a little learning and figureing out. But for a new BE this would have not been fun. After having the script up and running and I had a few question. This is where it all went down hill. The was no support for the script at all it took them over a week to get me an answer. Then their community message was even worse. I only feel that if I pay for something you should be able to deliver. Nope they dropped the ball big time. But in the end the end if you are looking for a good script and need no supprt for it at all then I give this a gold star. But if you are going to need some support I say stay far away from this one.